The acquisition of this ticket or invitation will represent the acceptance of the following conditions:
Sales conditions for the show
The organizer data of the show are collected in the purchased ticket.
The organizer reserves the right not to allow access to the venue once the show has started.
Once entering, the public may be subject to a registration according to Law. Access will not be allowed with any type of object that the organizer considers dangerous, or to those who are under the influence of alcoholic beverages, narcotics, psychotropic drugs, stimulants or analogous substances, likewise, the introduction and display of banners, symbols or legends that imply an incitement to violence, as well as unauthorized sale by the organizer of food or beverages, is prohibited.
The organizer reserves the right of admission.
Admission is subject to having a full ticket and in good condition, the attendant losing his rights when leaving the enclosure.
Filming or recording this event is strictly prohibited without the authorization of the organizer.
The use of mobile phones is prohibited during performances in closed spaces.
The event Attendee assumes under his sole responsibility the character of massive influx of the show and, consequently, the risks that may occur for his person or belongings.
General conditions of use of the Website (Legal notice)
This legal notice regulates the operation, use and access of this website. The user, client or buyer, as well as the organizer there appropriate, acknowledge that they have the ability to contract the service, in addition to having read and understood the present conditions of this website, as well as their acceptance. Likewise, “Entradas a tu alcance” informs the users of this website that these conditions can be modified without prior notification. Access or use implies acceptance by the user of all the general conditions published at the time of such access or use. In accordance with article 10 of Law 34/2002, of July 11th, on Services of Society Information and Electronic Commerce, we make the following data available to you:
1. Of the identification of the parts
This Website contains a platform for the promotion of shows and tickets distribution, managed by Benidorm 2020 S.L, hereinafter the CHANNEL, with identification B67564484,and address for purposes at Apartado Postal n 32 de la Oficina de correos C/ Marqués de Comillas nº 33 03508 BENIDORM (ALICANTE) for electronic contact go to the email address: firstname.lastname@example.org
2. Website content
The General Conditions that are detailed regulate the access and use of the website as well as all the content that is displayed or made available to Users. The CHANNEL can modify, develop, update or remove that content at any moment and without prior notice. These general conditions do not hind the establishment by the CHANNEL of other particular conditions for contracting or using certain services or products offered to Users on the website. The user or organizer agrees to make a diligent use of the content and services accessible from this Website, in full compliance with the law, good customs and General Conditions, as well as maintaining respect for other users and organizers. Any other use than the purpose of this Website is strictly prohibited. Thus, the user or organizer will renounce to use any of the materials or information contained in this Website for illegal purposes and expressly prohibited in this General Conditions of Use or actions that are contrary to the rights and interests of the CHANNEL, its members and/or third parties, and must respond to them in case of contravening or breaching those obligations and/or, in any way (including the introduction or dissemination of “computer viruses”), damages, renders, useless, overloads, deteriorates or prevents the normal use of the materials and information contained in the Website, the information systems or the documents, files and all kinds of content stored in any computer equipment (hacking) of the CHANNEL, its members or any user of the Website. The User who intentionally or culpably fails to comply with any of the foregoing obligations shall be liable for all damages and losses that it causes. The CHANNEL reserves the right to immediately suspend the provision of the service to remove the allegedly or declaredly illegal or to cancel the users or organizers profile who do not comply with these general conditions, either at its sole discretion, or upon request from an affected third party, duly identified or from the competent authority. These suspension or withdrawal will not give in any case the right to any compensation.
3. Of intellectual property
Users or organizers may not copy, reproduce, publish, download, upload, transmit, make available to the public, or use this website content in any way without the express consent of the CHANNEL. Also agree not to adapt, modify or create a derivative work of any content on this website except for your personal, non-commercial. Any other use of this website content requires the prior written permission of the CHANNEL. The names, images and logos that identify the CHANNEL are subjected to copyright, design and trademarks. The CHANNEL is the owner of all the intellectual and industrial property rights of the Website, individually or as a transferee, as well as the elements contained therein (just for information purposes, images, sound, audio, video, software or texts; brands or logos, color combinations, structure and design, used materials selection, necessary computer programs for its operation, access and use, etc.) without being understood that the user or organizer has been assigned any of the exploitation rights over them beyond what is strictly necessary for the correct use of this website.
Complaints that may be filed by users or organizers in relation to possible breaches or intellectual or industrial property rights over any contents of this website should be addressed to the email address specified in the contact details in the first section of this text.
4.Responsibility of the user for the access and use of the platform
This Website offers access to various content and information, as well as services that require user or organizer registration. By registering online, the user and organizer undertakes to supply truthful, accurate, lawful, up-to-date and complete information about their identity (name, surname, e-mail, telephone, address, city, post code, country, gender) as requested at the Services registration form. Likewise, the use of the Website for the sending of advertising or commercial communications, for the emission of messages for advertising purposes or data collection for the same purpose, including progressive customer acquisition practices (such as pyramid sales or distribution chain systems) are prohibited. Regardless of its purpose, neither the user nor the organizer may use the Website in any way to send unsolicited emails, in bulk and/or repetitive, to a plurality of people, or send email addresses of third parties without your consent. The user agrees to make appropriate use of the contents and the services that the CHANNEL may offer through its websites and by enunciative character but not limitation, not to use them to (I) incur in activities that are illicit, illegal, or contrary activities to the good faith and public order; (II) disseminate content or propaganda of a racist, xenophobic, pornographic-illegal, in support of terrorism or an attempt against the human rights; (III) cause damage to the physical and logical systems of the CHANNEL, its suppliers or third parties, introduce or spread computer viruses or any other physical or logical systems that are capable of causing the aforementioned damages; (IV) try to access and use email accounts of other users and modify or manipulate their messages. The use of external identities and, in particular, the personalities impersonation is strictly prohibited. Therefore, the user is expressly warned that, when the CHANNEL has indications that they have supplanted the personality of a third party, they may suspend the access to the website. The CHANNEL may inform and collaborate with the competent police and judicial authorities if it considers that the identify theft could lead to a crime commission. The CHANNEL will only accept legal claims against it for damages to users or organizers in case of having committed any type of negligence or if it has breached any of its basic obligations under these conditions. The CHANNEL will ensure, as far as is reasonably possible, the computer security of the technical supports used by the user and organizer in their navigation through the pages of the Website. However, since the Internet cannot be considered a safe medium, it cannot guarantee the absence of viruses or other harmful elements, introduced by third parties, that could cause damage or alterations to the computer system, electronic documents or files of the user who visits this Website. Consequently, the CHANNEL will not be liable for damages that such elements may cause to the user, organizer or third parties. Likewise, it does not guarantee a continuity of the service, since with respect to this problem, it is only subjected to a media obligation, and excludes any responsibility for damages of any nature that may be due to the temporary interruption in access to one of the services given on the portal. The CHANNEL cannot be held responsible, either directly or indirectly, for damages derived from the misuse of this Website or its contents by the users, nor for any action taken on the basis of the information provided therein. The CHANNEL may limit access to the Website opinions, information, comments or images that users send it, so it can install, if it deems it appropriate, filters for such purposes. The previous faculty does not imply in any way the obligation to control the contents that may be disseminated through its Website, but only an expression of its will to avoid, as far as possible, content or opinions that may be poured through it considered defamatory, violent, racist, sexist, xenophobic, discriminatory, pornographic, that threaten youth or childhood, order or that, in any way, contradict morality public order or good customs, or are clearly illicit. The link or links contained in this Website may lead the user to other sites and web pages managed by third parties, for which it has not responsibility. The CHANNEL is not responsible of the content or the state of these sites and web pages, and access to them through this Website does not imply that they recommend or approve their contents. For any discrepancy that may arise in the application, execution, or interpretation of these conditions, the parties submit to the jurisdiction of the Courts and Tribunals of the city of Valencia.
5. Refunds, returns and cancellations policy
Once the ticket is purchased through this Website, its amount will not be changed or refunded, except in cases of cancellation of the show, likewise, under no circumstances will return the costs of distribution or management of the ticket be made, nor those additional services contracted during the purchase. In case of cancellation of the event, the organizer will at its discretion establish a new date for the celebration of the event, in which case this same ticket would be valid, not being able to claim the refund unless the new date differs more than one month of the original date of the show. The refund, in case of cancellation, must be requested to the event organizer, and it is his obligation to carry it out within a period of fifteen working days from the date of the public communication of the cancellation, and by the procedure he deems appropriate. After this period, no refunds will be accepted. If the suspension is made after more than half of the show has elapsed, there will not be refund. Bad weather conditions, natural disasters, closure of Spanish airspace, strikes and/or demonstrations, indisposition or death of artists or other causes of majeure force not attributable to the Organizer do not give the right to return the ticket.
5.1. The organization assumes no responsibility in case of loss, theft or purchase of tickets and/or bracelets at unofficial sale points. Tickets can only be purchased through the official sale points indicated on the festival’s official website (www.reggaetonbeachfestival.com/festivales/summer/benidorm).
6. Termination of the service
The user can unsubscribe from the service at any time, the CHANNEL will not ask for justification to grant the effective withdrawal, although it reserves the right to consult the reasons for statistical purposes and to improve the service. The user or CHANNEL will request their withdrawal at any time through the form available on this Website. To unsubscribe you must indicate the email address with which you registered. The CHANNEL has the right to unsubscribe, even without prior notice, to a user or organizer that does not comply with the legal requirements, a long as it has justified reasons. In case that it is deemed appropriate, the CHANNEL will have the complete right to delete the user’s content, post a warning and block the user’s access to the services offered through this website.
7. Of the applicable regulations
The parties acknowledge that these General Use Conditions of the Website (Legal notice) are governed in each and every one of its clauses by Spanish law, by express application of the provisions of article 1.262 of the Civil Code, in relation to the provided in Chapter IV of the Preliminary Title of the same legal body.
8. Of the indicated prices
All indicated prices include taxes.
9. Ticket exchange for bracelet
The tickets will be exchanged for the corresponding bracelets in the enabled areas for exchange, being the owner’s responsibility to keep it at all times, as the loss, manipulation, breakage of the bracelet will be penalized with the immediate expulsion from the enclosure or the access to it. The PAID bracelet must be kept during all the days of the festival to re-enter each new day of the festival, without the bracelet access will be denied.
9.1. Access to the venue
For those who wish to freely leave and enter the venue there will be a special RE-ACCESS bracelet, which must be purchased at the venue’s sales points. This bracelet is included in some types of tickets that is specified in its description.
9.2. The bracelet is personal and non-transferable.
1. Confidentiality in the automated treatment of personal data
The CHANNEL guarantees the confidentiality of the personal data that users provide through the purchase forms, and its automated treatment in accordance with the current legislation in this regard and specifically with Organic Law 15/1999 of December 13th, Protection of Personal Data and its development regulation 1720/2007, of December 21st, as well as the European and Spanish regulations applicable to these matters. The filling of all the data requested through the Website is necessary to achieve an optimal provision of the services made available to the User. If all the data is no provided, the CHANNEL does not guarantee that the information and services provided can be provided or are provided correctly or adjusted to the needs of the User.
The CHANNEL has adopted the security levels of protection of the clients’ personal data, adopting the means and technical measures to avoid the loss, misuse, alteration of unauthorized access and theft of the personal data provided. The collected data is automatically processed and incorporated to:
The files responsibility of the CHANNEL duly registered in the Spanish Agency for Data Protection. The purpose of the automated collection and processing of personal data is to send you the acquired purchase, send you information regarding the show for which you have purchased the ticket, as well as other shows managed on the ticket sales platform of the CHANNEL.
2. User consent
The user must provide actual data for the automatic management of the process of this data. This consent implies acceptance of sending information on services offered by the CHANNEL and the organizer as well as sending electronic communications that may be of interest to you. The user may unsubscribe at any time from the electronic communications sending service in each of the electronic communications sent.
3. Users purchase
Only users with a minimum age of 14 years can use the registration forms to use the platform. If the user is between the age of 14 and under 18, they must have express authorization from the minor’s parents or guardians to use the platform. Other users over the age of 18 are exempt from communicating any authorization to carry out the purchase processes.
4. Rights of users in relation to their personal data
The automated data processing files are duly registered in the General Registry of the Data Protection Agency. In accordance with current legislation on the personal data protection, you can exercise your rights of access, rectification, cancellation and opposition. If you wish to exercise these rights over the CHANNEL files, you must do so by postal mail and attaching a copy of your ID to the address indicated in the first section of the General Use Conditions of the Website (Legal notice) with the reference Personal Data Protection.
5. Personal Data transfer
For the achievement of the service provision required by the user, the CHANNEL may communicate the data and essential information of the user to the event promoter, so that he can contact the user and provide information regarding the show for which the user has purchased a ticket and other shows managed by the promoter. The user is informed that their data may be communicated when required by the competent administrative authorities or by court order.
What is a cookie?
Cookies are a tool used by Web servers to store and retrieve information about their visitors. It is nothing more than a unique identifier in the form of a text file that some servers send to the user’s device, to record information about what we have been doing in their websites, thus allowing to improve the quality and security of the web page. Cookies have an expiration date, which can range from the duration of the session, to a specified future date after which they cease to be operational.
Usefulness of cookies on this Website
Cookies are used in this Website to facilitate navigation through its Portal, for security reasons and to obtain greater efficiency and personalization of the services offered to Users
Types of cookies used on this Website
The cookies used are divided into:
Session cookies: These are temporary cookies that disappear when the session ends. The information obtained through these cookies serve to analyze traffic patterns on the website and provide you with ticket purchasing services.
Permanent cookies: These are cookies that are stored on the user’s device and allow the retrieval of navigation information on the next visit. They have an expiration date, but this extends beyond the end of the session. These cookies allow us to personalize your visits, through your preferences (e.g. country and language)
Specifically, session cookies and permanent cookies are used for the following purposes:
Own cookies: There are strictly necessary cookies, such as those that serve for correct navigation or to recognize user preferences when visiting the web and first-party analytical cookies to collect statistical data on activity. (For example: AWSELB, device view and ttt allow the purchase process to be saved in the CHANNEL and for the user to receive the purchase)
Permanent cookies: Third-party cookies such as those used for identification, or for external content supplements. __utma, __utmb, __utmc, __utm, _gat and _ga are cookies from Google, which collaborates with the website for web analytics. The cookie data tells Google which pages, products and services have been visited, and allows them to find corresponding ads. Google writes both session and persistent cookies. Cookies do not store personal data. The elimination or deactivation or cookies does not limit the functionality of the site. At the address indicated below www.google.com/intl/es/analytics it is possible to obtain more detailed information on how the Entity uses the services of a third party to collect and use information about its website. We inform you that the configuration of your browser to reject cookies will not prevent you from navigating the Portal with the only drawback of not being able to enjoy its functionalities that require the installation of any of them, specifically, the functionalities indicated in Cookies Session. In any case, the User may delete the cookies implanted on their device at any time, following the procedure established in “How to manage cookies on computers”. fbm_* are cookies managed by Facebook for active purchase by social network.